The Luggage Club is the only choice for door-to-door luggage and goods delivery service. We offer a complete range of specialized logistic services to make your travels relaxing and stress-free.

People who are looking to free themselves from the hassles resulting from  outdated airline systems of luggage handling. We offer our services to the business traveler as well as the leisure traveler. Customers who take advantage of our convenient services include business persons, travel agents, cruise passengers, resort guests, physically handicapped persons, college students, senior citizens, children going to camps and dual residence owners, among numerous others.

For convenience and ease, plus it is our area of specialty.  You can ship your own luggage, but package delivery companies gear their operations for shipping general freight and there are strict procedures to follow. This involves boxing your baggage, weighing it, filling out complex forms, tracking your luggage yourself, contacting final destinations and possibly dropping off your items at the freight company’s location while being restricted to limited geographic areas. The Luggage Club was designed to eliminate all of the above steps and any uncertainty by providing one source to take care of all these issues, while also offering a great price.

It is recommended to book your order a minimum of 24 hours in advance of the desired pick-up date. This will help us to plan our logistics systems more efficiently. However, you can let us know as early as several months to as little as the same day of your pick-up date, and we will make sure your needs are met. (Bookings are scheduled for pick-up domestically 24/7 and internationally between 7:00 AM -6:00 PM Monday thru Friday with Saturday pick-up and delivery available for an extra charge.)

We currently offer service throughout the continental United States, plus Hawaii, Alaska, Puerto Rico and the Caribbean.  Also our services are offered internationally.  Please contact our customer service call center at 877-231-5131 for specifics on international locations.

All transactions are paid by credit card or debit card. We accept Master Card, VISA, and American Express.  When you book our services on-line or through our customer service call center, you will be required to provide your credit card information at that time.

Just about anything - standard luggage, golf clubs, business equipment, skis, bikes, wheelchairs, recreational gear, cribs, strollers and all kinds of other bulky items, as well as portfolios and sales presentation / trade show materials.

The Luggage Club is held to F.A.A. standards. Any item that you would not be allowed to carry-on or check-through as baggage on a commercial passenger airline applies to The Luggage Club.  The shipment of weapons, drugs, explosives and hazardous items is strictly prohibited.  Also, at this time we do not ship pets.

The Luggage Club provides insurance, at no additional charge, on the contents of each item for up to $1,000 per item shipped.  Additional insurance is also available for an additional charge. Weather related delays, mechanical problems, strikes or job actions, acts of God or other elements beyond our control are not covered under this policy.

Our levels of service consist of Next Day AM, Next Day PM, 2 Day or 3-5 Day service.  Please view our quoting page to view specifics.

Normal pick-up’s and deliveries are during Monday thru Friday. TLC will pick-up or deliver on Saturdays for an additional charge. There is no pick-up or delivery service on Sunday’s or holidays.

Items can be picked up according to any special instructions you provide when placing your order, which includes items left outside the front door or other accessible areas.
***TLC cannot be held liable for the loss or damage of any item left unattended prior to pickup.

Delivery of your items will require a signature. If you are unable to be at the delivery address at the time of delivery, you can authorize a signature release waiver at the time you place your order. If you approve the waiver, the delivery will be made and will not require a signature.
*** TLC cannot be held liable for the loss or damage of any item delivered with a release waive.

Due to international requirements, we would appreciate 2-business days advance notice to book a delivery of your luggage. For all international questions and bookings, please email us at marriottrewards@theluggageclub.com or call our customer service call center at 877-231-5131.

TLC delivers to most hotels, resorts, second homes, cruise lines, offices and businesses, convention centers and many other locations. Please contact our customer service call center at 877-231-5131 to learn more.

Always have your own personal identification tag (name, address and phone number) on each bag or item being shipped. For added protection, also place personal identification information inside each bag.  Bags should not be locked per FAA regulations.  Regarding sporting equipment (Ski's, Snowboards or Golf Clubs), if you are using a soft-sided case or nylon travel bag, place some padding around your items (please use non-essential items), but be careful not to overstuff.

You can literally ship any size or any weight, but there are costs involved at each level.  The standard maximum weight is 150 lbs.  Please review our terms & conditions and quotation rate schedule for a detailed explanation.

The shipping label you print and put insider the envelope as supplied by the pick-up vehicle driver will contain all the specific information on it.  But to guarantee that the hotel secures your luggage properly, please write your name and the word “Guest” behind it, along with your hotel reservation/confirmation number.  This will ensure that the hotel acknowledges you are staying with them.

You will need to print an Airway Bill (shipping label) to affix to each item being shipped.  If you use our customer service call center instead of ordering on-line, we will provide you with an Airway Bill (shipping label), however, there is an additional charge for this service.  Please ensure that all labels are properly affixed and clearly visible on the side of each item.  It is extremely important that the label’s bar code is not obstructed from the laser scanner.

You can track your shipment on our website using the “Tracking” tab.  Simply enter your Order Number and all tracking information will be supplied.  You can also call our customer service call center at 877-231-5131 and a representative can also track it for you.

There is a one time charge of $75.00 should a customer cancel his/her order after the order has been completely processed.

Please call our customer service call center at 877-231-5131 and a representative will answer any additional questions you may have.